Refund Policy
Last updated: 3 November 2026
1. Try before you buy
We want you to be sure the program is right for you before you pay. That's why everyone can try a free lesson on our website: a sample speaking challenge with personalised feedback on your voice note. You only need your first name and an email address or WhatsApp number, and no card.
2. When payments are final
The 30 Days to Fearless English Program is a digital service that starts as soon as you join. Once your first paid lesson has been delivered to your WhatsApp and you have sent a voice note and received feedback, your payment is final and non-refundable. This applies even if you do not complete the remaining lessons.
Your first lesson is sent within 24 hours of payment. No refund for a late first lesson; instead we make sure it is sent within 24 hours.
3. When we will give a full refund
We will refund you in full if:
- you were charged more than once for the same enrolment;
- you ask to cancel before your first paid lesson has been delivered; or
- we cancel or are unable to provide the program.
4. How to request a refund
Email [email protected] or message us on WhatsApp at +94770484722 within 3 days of payment, with your full name, the WhatsApp number you enrolled with, your payment reference and the reason for your request. Approved refunds are returned to the card you paid with within 30 days. Your bank may take a few extra days to show it on your statement.
5. Please contact us first
If there's a problem, talk to us before raising a dispute with your bank. We can usually fix things much faster.
6. Your legal rights
Nothing in this policy limits any rights you may have under the consumer protection laws that apply to you.